{"id":195996,"date":"2026-02-02T17:24:52","date_gmt":"2026-02-02T17:24:52","guid":{"rendered":"https:\/\/www.harnham.com\/job\/e1aeb1da-8723-4ba1-d23d-08d5948a7341-account-director-bristol\/"},"modified":"2026-03-09T17:20:13","modified_gmt":"2026-03-09T17:20:13","slug":"e1aeb1da-8723-4ba1-d23d-08d5948a7341-account-director-bristol","status":"publish","type":"job_listing","link":"https:\/\/www.harnham.com\/job\/e1aeb1da-8723-4ba1-d23d-08d5948a7341-account-director-bristol\/","title":{"rendered":"Account Director"},"content":{"rendered":"

To Apply for this Job Click Here<\/a><\/strong><\/h4>\n

ACCOUNT DIRECTOR<\/strong><\/p>\n

\u00a342,000-\u00a355,000<\/strong>
BRISTOL – HYBRID (3 DAYS A WEEK IN OFFICE)<\/strong><\/p>\n

*Please note, you must be a UK resident to apply with full right to work*<\/em><\/p>\n

ABOUT THE BUSINESS<\/strong><\/p>\n

This established, pure-play CRM agency has nearly 30 years’ experience delivering data-led customer engagement and retention programmes for some of the UK’s most recognisable consumer brands.<\/p>\n

Recently acquired by an international group, the agency is entering an exciting new phase of growth, with increased investment and a greater focus on strengthening client services capability. The business has evolved from long-term retained projects to a fast-paced model built around multiple short-term, high-impact CRM initiatives.<\/p>\n

The culture is tight-knit, collaborative, and energetic, with a strong emphasis on personality, pace, and quality of thinking.<\/p>\n

THE TEAM<\/strong><\/p>\n

You’ll join a personable, close-knit client services team working across a varied portfolio of high-profile accounts. The environment is fast-moving and delivery-focused, with teams expected to quickly understand client objectives, shape strategy, and guide work from brief through to delivery.<\/p>\n

This is an agency where relationships matter (internally and externally), and where people are trusted to run day-to-day client engagements with autonomy and confidence.<\/p>\n

THE ROLE<\/strong><\/p>\n

This is a senior client-facing role, sitting just below the most senior client lead and responsible for running the day-to-day delivery across several key accounts. You’ll act as the strategic bridge between clients and internal teams, ensuring briefs are understood, scoped correctly, and delivered to a high standard.<\/p>\n

The role spans a mix of BAU and project-based work across CRM strategy, campaign planning, creative, and technical delivery. You’ll also take online management responsibilities and play a key role in maintaining momentum and quality across accounts during a period of growth.<\/p>\n

KEY RESPONSIBILITIES<\/strong><\/p>\n

Client Leadership & Strategy<\/strong><\/p>\n