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Senior Insight Analyst

Remote first across the UK. Circa 60000 plus bonus and benefits.

This is an opportunity to join a growing analytics consultancy working with major global brands on marketing effectiveness and digital performance. You will operate at the centre of key client relationships, delivering impactful insight and shaping how data drives decision making.

The Company
They are a self-funded, fast-scaling analytics consultancy specialising in marketing effectiveness, digital insight and media evaluation. With long-standing retained clients and a strong commercial pipeline, they combine stability with growth. Their team works closely with senior marketing stakeholders, challenging agency output and delivering clear, commercially relevant insight.

The Role
You will:
* Own and develop senior client relationships across major brand portfolios.
* Deliver high-quality insight across digital marketing, site performance and channel effectiveness.
* Build and refine measurement frameworks in partnership with media agencies.
* Review and validate analysis from external partners to ensure accuracy and value.
* Present confidently to senior marketing leaders and simplify complex findings.
* Contribute to pitches, new methodologies and internal product development.
* Mentor others and support delivery across multiple workstreams.

Your Skills and Experience
You will have:
* Strong experience using data to guide senior stakeholders and shape commercial decisions.
* Confident presentation skills and the ability to communicate complex ideas clearly.
* Knowledge of digital marketing and site performance analytics.
* Experience working with or challenging media agency outputs.
* The ability to mentor and contribute to high-quality analytical delivery.
* A commercially minded approach to insight and measurement.

What They Offer
* Salary around 60000 plus up to 20 percent bonus.
* Pension, private health cover, annual leave plus Christmas shutdown, L&D budget and equity participation.
* Fully remote first working model with regular in-person collaboration days.

How to Apply
If you are a client-facing analytics professional who enjoys delivering commercially impactful insight, apply today to find out more.

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Experimentation Specialist

London | Up to £45,000 plus benefits | Hybrid working

A great opportunity to join a growing experimentation function within a large, digital-first organisation. This role offers the chance to shape testing strategy, influence roadmaps, and make a measurable impact across multiple brands and digital touchpoints. You will be joining at an exciting stage as they build out a dedicated team.

The Company

They are a well-established, multi-brand retail group with a significant presence in ecommerce and digital product. The organisation is investing heavily in experimentation, data and insights to drive performance and enhance customer experience across their online platforms. With a fast-paced environment and a strong appetite for testing, they offer the chance to embed experimentation culture across a complex digital ecosystem.

The Role

• Support the build of a centralised experimentation function.
• Translate commercial objectives into experimentation roadmaps.
• Prioritise tests based on value, business context and feasibility.
• Lead ideation, design and end-to-end execution of A/B tests.
• Partner with technical teams to ensure robust implementation.
• Analyse test results and communicate insights to stakeholders.
• Distinguish CRM experimentation from website CRO and support both areas.
• Contribute to training and enablement across digital teams.

Your Skills and Experience

• Strong commercial experience running experimentation programmes.
• Hands-on experience setting up and analysing A/B tests.
• Understanding of experimentation principles, digital metrics and measurement.
• Experience with platforms such as GA4, Optimizely or similar tools.
• Ability to create, manage and communicate experimentation roadmaps.
• Comfortable working cross-functionally within product, digital, CRM and tech teams.
• Able to work independently and prioritise effectively.
• Experience with user testing platforms is an advantage.

What They Offer

• Salary up to £45,000 depending on experience.
• Hybrid model with four days in the central London office.
• 20 days holiday plus bank holidays.
• Pension scheme with employer and employee contributions.
• Access to wellbeing, health and financial support services.
• Retail discounts across all brands.
• Discounted gym membership and fitness support.
• Employee recognition and reward schemes.
• Internal learning platform with extensive training content.
• Opportunities to progress as the experimentation function grows.

How to Apply
If you are passionate about experimentation and want to help shape a growing team, apply with your CV today.

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Digital Analyst
£30,000 – £35,000
Remote – UK based

The Company

They are a large, integrated creative and media group with a strong reputation for combining data, creativity, and technology. Their teams work across global brands and ambitious growth clients, all supported by a collaborative culture that values clear insight and measurable impact. You will join an environment where experimentation is encouraged and development is actively supported.

The Role
* Build and maintain reporting within Looker Studio
* Analyse GA4 data to understand website and campaign performance
* Implement pixel and event tracking through Google Tag Manager
* Monitor paid media and wider digital performance data
* Support the team with GA4 audits and performance reviews

Your Skills and Experience
* Strong commercial experience using GA4 and Google Tag Manager
* Confident building reports within Looker Studio
* Helpful but not essential: Power BI or other BI tools, social listening platforms, experience monitoring paid media

What They Offer
* Salary up to £35,000
* Opportunities to broaden your analytics toolkit
* Supportive culture, varied projects, and clear progression routes

How to Apply
If this sounds like the right next step, please apply to discuss the role in more detail.

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Analytics Consultant
£60,000 – £70,000
Fully remote – UK Based

The Company
They are a fast-growing, self-funded analytics consultancy specialising in marketing effectiveness, digital insight, and media performance. Now in their fifth year, they have built long-term retained partnerships with several global businesses and continue to expand through strong client delivery and word-of-mouth reputation. Their model prioritises sustainability, quality, and genuine advisory relationships.

The Role

In this senior, relationship-led analytics role, you will:
* Own and grow senior client relationships across key accounts
* Deliver high quality insight projects each month that inform strategic decisions
* Build on established frameworks to increase commercial impact
* Develop and implement measurement frameworks with global agency partners
* Evaluate digital marketing and media effectiveness, including site performance, media impact, and channel ROI

Your Skills and Experience
You will have:
* Strong experience managing senior stakeholders using data-led insight
* Confident presentation skills and the ability to simplify complexity
* Hands-on experience with digital marketing and site effectiveness analytics
* Knowledge of enterprise analytics platforms such as Google Analytics or Adobe Analytics
* Previous experience working with or within an agency environment

What They Offer
* Fully remote working within the UK
* Performance based bonus
* Competitive salary up to £70,000
* Supportive, collaborative culture with genuine room to shape work and influence clients

How to Apply
Send your CV to register your interest or apply below.

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Experimentation Specialist
London – Hybrid – 4x a week in office
Up to £45,000

This is an exciting opportunity to join a digital function that is investing heavily in experimentation. You will help build a Centre of Excellence, shape testing capability across multiple brands, and play a key role in driving data‑led decision making.

The Company
They are a large multibrand retail group with a broad digital presence and a significant transformation agenda. Their central experimentation function is expanding, with a mission to embed structured testing across digital journeys. You will join a growing team that acts as an internal consultancy, partnering with product, CRM, trading and digital teams to deliver high‑quality experimentation.

The Team
You will work alongside a Senior Experimentation Manager who is building the capability from the ground up. The team is highly cross‑functional, supporting stakeholders across the group and enabling them to run meaningful, well‑designed tests. With multiple hires planned, there is strong scope for development as the practice scales.

The Role
You will be responsible for:
* Shaping and supporting the development of a Centre of Excellence for experimentation
* Translating OKRs into structured A/B testing roadmaps
* Prioritising a pipeline of experiments across multiple digital platforms
* Ideating, designing and executing tests end to end
* Ensuring best‑practice methodology and interpreting results with clarity
* Managing technical relationships with implementation teams to ensure tests are set up correctly
* Being hands on with experiment builds, primarily using a leading optimisation platform
* Supporting both website and CRM experimentation where required

Your Skills and Experience
You will need:
* Strong commercial experience running experimentation programmes
* Hands‑on experience setting up and analysing A/B tests
* Good understanding of experimentation principles, metrics and statistical thinking
* Ability to build, communicate and manage a testing roadmap
* Confidence working cross‑functionally and influencing stakeholders
* Experience with GA4 and an optimisation platform such as Optimizely or similar

Nice to have:
* Experience with user testing tools
* Exposure to both CRM and website experimentation

What They Offer
* Salary up to £45,000
* Opportunity to play a defining role in building an experimentation Centre of Excellence
* Strong progression potential as the team expands

How to Apply
If you are interested in this Experimentation Specialist role, please apply today.

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Digital Analyst
London – hybrid – 3 days a week
Up to £60,000

This is an exciting opportunity to join a business that is investing heavily in digital performance, data quality, and meaningful insights. You will play a key role in building reliable reporting, unlocking digital KPIs, and enabling smarter decisions across web and app journeys.

The Company
They are a well‑established consumer brand undergoing significant digital growth. With increased investment in analytics, they are strengthening their capability to better understand customer behaviour across web and app touchpoints. You will join a collaborative data function that is committed to building a best‑in‑class digital reporting and insights ecosystem.

The Role
You will:
* Own and improve digital reporting across core KPIs including traffic, funnel, conversion, spend and engagement
* Build, maintain and optimise dashboards in Power BI
* Troubleshoot and resolve reporting issues across GA4, BigQuery and other cloud data sources
* Develop and refine SQL queries to support digital reporting and data modelling
* Provide actionable insights across web and app journeys
* Translate stakeholder questions into clear, reliable reporting outputs
* Support the Digital Analytics Lead by taking ownership of reporting so they can focus on tagging strategy and implementation

Your Skills and Experience
You will need:
* Strong SQL capability, with experience working in BigQuery or Databricks
* Hands‑on experience with GA4 and digital performance reporting
* Experience using Power BI within the last few years
* Strong understanding of digital funnels, conversion metrics and engagement performance
* Experience producing insights across web analytics and digital journeys

Desirable:
* App analytics experience (attribution, onboarding, retention, AppsFlyer etc.)
* Working knowledge of cloud‑based data environments
* Experience with CRO or A/B test analysis
* Understanding of tagging concepts

What They Offer
* Salary up to £60,000
* Hybrid working, 3 days in the office
* Opportunity to shape digital reporting foundations during a period of transformation
* Exposure to both web and app analytics with strong career progression potential

How to Apply
If you are interested in this Digital Analyst role, please apply today.

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Senior CRM Coordinator
Up to £33,000 + bonus + benefits
Lancashire (Hybrid – 3 days onsite per week)
Permanent

About the Company
We’re working with a leading UK luxury retailer specializing in jewelry, watches, and premium brand products. Established over 100 years ago as a family business, they now operate 80+ locations across the UK with a thriving e-commerce platform. They’ve seen significant growth and are particularly renowned for their exceptional customer experience and award-winning workplace culture.

The Role
We’re looking for a Senior CRM Coordinator to join a small, focused CRM team (3 people total) and take ownership of driving multi-channel CRM strategy forward. This role is perfect for someone ready to step up from a Coordinator level and take real ownership of campaigns, priorities, and strategic initiatives – without the pressure of line management.

You’ll be hands-on with email, SMS, and direct mail campaigns, but the real excitement is in building lifecycle automation and customer journeys from the ground up. This is a new area for the team, so you’ll have genuine impact and the opportunity to shape how the business engages customers across their entire lifecycle.

Key Responsibilities

• Drive CRM strategy across email, direct mail, and SMS channels, taking ownership of strategic initiatives and campaign roadmaps.
• Spearhead lifecycle and automation campaign development, building customer journeys from scratch including welcome series, win-back campaigns, re-engagement flows, and post-purchase journeys.
• Own end-to-end campaign delivery across all CRM channels, from initial concept and creative brief through to deployment, analysis, and optimization.
• Manage day-to-day BAU CRM operations, ensuring smooth delivery of weekly campaigns, promotional activity, and seasonal initiatives.
• Deep-dive into campaign performance data using Excel and analytics tools, providing actionable insights and recommendations to enhance engagement, retention, and revenue.
• Prioritize your own workload, set timelines, and support delegation across the wider team where needed.
• Work closely with creative, ecommerce, and retail teams to ensure CRM activity is aligned with wider business objectives.
• Stay on top of industry trends, best practices, and platform capabilities to keep campaigns fresh, effective, and compliant.

What You’ll Be Working On

• Lifecycle and automation initiatives – this is a brand new area for the team, so you’ll be building customer journeys and automated flows from the ground up.
• Data journey mapping – understanding customer behavior and mapping touchpoints to create personalized, relevant communications.
• Direct mail campaigns – owning the strategy, execution, and analysis of offline direct mail activity alongside digital channels.
• High-impact, visible work with real autonomy and opportunity to make your mark.

What We’re Looking For
Essential:
Minimum 2 years’ experience in a CRM, email marketing, or digital marketing role with hands-on campaign management.
Strong campaign development skills – you’ve taken campaigns from initial concept through to delivery and reported on results.
Direct mail campaign experience – planning, executing, and analyzing offline campaigns.
Excel proficiency – comfortable manipulating data, building reports, and interpreting campaign performance metrics.
Campaign analysis and reporting experience – you can translate data into actionable insights and recommendations.
Experience using Email Service Providers (ESP) such as Bloomreach, Braze, Klaviyo, Salesforce Marketing Cloud, Dotdigital, or similar.
Ability to commute to the office location 3 days per week.

Desirable:
Retail or ecommerce sector background.
Google Analytics experience.
Bloomreach platform knowledge (or similar marketing automation platforms).
Someone who’s ready to hit the ground running, take ownership, and drive the channel forward.

What’s On Offer

• Salary up to £33,000 + performance bonus.
• Hybrid working (3 days onsite, 2 days remote).
• 33 days holiday including bank holidays (pro rata).
• Contributory pension and life assurance.
• Outstanding colleague discounts extending to family and friends.
• Wellbeing scheme and employee support programs.
• Career progression opportunities in an award-winning workplace culture.

Interview Process

• 1st stage: Informal Teams with the CRM Manager (45 minutes).
• 2nd stage: Face-to-face interview at the office.
• Interviews scheduled for week commencing 9th February.

How to Apply
If you’re a CRM professional ready to take the next step and drive lifecycle automation and customer engagement strategy, we’d love to hear from you. Please submit your CV along with answers to the following questions:

What has attracted you to apply for this position?
Why do you think you would be great for this role?
Have you worked within or for a CRM or marketing team before?
What experience do you have developing CRM campaigns from inception?
What experience do you have managing direct mail campaigns?
Could you share some examples of analysis and reporting you do in your current role?
What Email Service Provider(s) have you worked with previously?
What are your salary expectations?
Can you commit to a minimum of three days in the office each week?

To apply or for more information, get in touch today.

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Senior Insight Analyst – Remote-first UK

A boutique analytics consultancy specialising in marketing effectiveness and media performance is seeking a Senior Insight Analyst to join its growing team. The consultancy works on high-complexity, long-term partnerships with major pharmaceutical and consumer brands, supporting marketing effectiveness, digital insight, and media validation initiatives. The ideal candidate thrives in client-facing environments, enjoys challenging agency outputs with data, and is comfortable presenting to senior stakeholders including Marketing Directors and CMO-level executives.

About the Role

The Senior Insight Analyst will play a key part in managing and developing senior client relationships through data-driven insight. The role involves delivering marketing effectiveness analysis, evaluating digital and media performance, and challenging global media agency outputs to ensure clients receive clear strategic direction. This position is well-suited for someone who wants to work on projects that have genuine commercial impact, collaborate with marketing leaders and agency partners, and contribute strategic insight during high-level stakeholder discussions.

Responsibilities

Owning and developing senior client relationships across major brand portfolios Delivering approximately two major insight deliverables per month Building measurement frameworks with global media agency partners Evaluating digital marketing and site effectiveness across high media-spend campaigns Challenging and validating media agency outputs to cut through noise Presenting confidently to Marketing Directors and CMO-level stakeholders Thinking on your feet with data during high-level client discussions Contributing to new business pitches and account growth initiatives Developing new methodologies and data products internally Mentoring junior team members and delivering through others

Candidate Profile

Proven experience managing senior stakeholder relationships through data Strong presentation skills with ability to simplify complexity for executive audiences Experience with digital marketing and site effectiveness analytics Knowledge of enterprise analytics platforms such as Adobe Analytics or Google Analytics Ability to challenge and validate media agency work with confidence Experience mentoring or delivering through others in a consultancy environment Commercial mindset with understanding of how insight drives marketing performance Comfortable operating in high media-spend environments with global agency partners A structured, analytical approach to problem-solving Excellent communication skills and ability to collaborate with marketing and media professionals

What the Consultancy Offers

Base salary circa £60,000, flexible to £65,000-£70,000 for exceptional profiles Up to 20% performance bonus 6% pension contribution Vitality health cover 25 days annual leave plus Christmas shutdown week at no deduction to holiday allowance Cycle to Work scheme Learning and Development budget with structured development support Shared workspace budget for remote working Equity participation scheme as part of long-term team incentive Remote-first working arrangements across the UK Company meet-ups every two months for collaboration and strategy sessions Opportunities to work on meaningful client partnerships rather than transactional projects A highly skilled, collaborative team with long-term client retention Space to develop methodologies, propose ideas, and contribute to consultancy growth A supportive environment rooted in analytical rigour and commercial impact

Marketing Directors and senior stakeholders rely on the insights delivered by this team every day. Candidates who want to make genuine commercial impact through analytics and who value working closely with senior clients are encouraged to apply.

For more information or to apply, please contact Mohammed Buhariwala at Harnham.

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